As the need for mental health services rise during lockdown, digital access has become essential for those with mental illness.
The Manchester college has become one of many institutions in Greater Manchester to offer the free online counselling resource ‘Kooth’ to its young people.
‘Kooth’ is a counselling and emotional well-being service aimed at young people aged 11-18 years old. The service offers a live chat resource, self help pages, a magazine written by users for users and chat forums. It is easily accessible online through a non-referral website. All is asked is the name of the institute and age, to confirm Kooth is available at the school/college the student attends.
Research by XenZone, the mental health service offering support to children, adults and businesses, shows the sharp increase in mental illness related to Covid-19 from April 2019 – April 2020.

https://about.kooth.com/covid19-data/
Being in lockdown has meant lots of children and adults are in a position they’ve never been in before. For people with mental illness this can be very scary, and creating new strategies to cope can be difficult without the support they usually receive.
This does not only affect people with already diagnosed conditions. Lockdown has caused increased anxiety manifesting in a range of other symptoms. This has meant a sharp increase in the need for mental health services, when seeing a GP is unavailable.
At the start of April Andy Burham announced an agreement in response to the rise in demand and to try and minimise the need for GP appointments. These services included a bereavement service providing callers with the opportunity to talk to someone about their loss. Similarly, text service SHOUT offers a 24/7 helpline – simply texting your area of Manchester e.g. ‘GMManchester’ to 85258.
‘The Greater Manchester Health and Social Care Partnership’ created a mental health website listing all the mental health services in Greater Manchester. This includes free online resources all children and adults can access. There is also Covid-19 specific resources created by a number of mental health charities including Mind.
The development and advertisement of these services on social media, through local impact studies by XenZone and the Greater Manchester council, has meant the reach of these services is ever growing. Universities, schools and college can contact XenZone to provide free access to their services for all students.
For more information on access to Greater Manchester mental health services during lockdown, a list of services can be found here by clicking on the category that relates most to you.




